SurveyRoyal SurveyRoyal

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Important Notice: Privacy Policy Update

We have updated our Privacy Policy. This notice confirms you are being directly notified of these changes, which are also disclosed in the policy documents below.

When Does This Apply?

What's Changed?

No other material changes have been made. There are no changes to automated decision making and no changes to your rights.

Lawful Basis

These changes do not alter the lawful basis for processing your data. We may continue to process your data based on: contractual necessity, your consent (for analytics cookies), legitimate interests (for security and fraud prevention), and legal obligations.

Your Options

You have until January 30th, 2026 (GMT) to make a decision.

How to Close Your Account

To close your account, email us at SurveyRoyalAssistance@gmail.com with the subject line "Account Closure Request" on or before January 30th, 2026 (GMT).

Notification: All users with accounts created before January 16th, 2026 (GMT) will be notified of this change via email.

Privacy Policy (2A)

Accounts created on or after January 16th, 2026 (GMT): This Privacy Policy applies to you immediately. Accounts created before January 16th, 2026 (GMT): This Privacy Policy will take effect for your account on January 31st, 2026 (GMT).

Section 1: Introduction & Overview

Welcome to SurveyRoyal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you visit our website or use our survey and rewards platform.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Data Controller Information

The data controller for this website is EMPOWER LIFE LTD.

For any questions regarding your personal data or to exercise your data protection rights, please contact us at:

Section 2: Information We Collect

We may collect different types of information to provide and improve our services:

Account Information

Profile Information

We may collect additional information that you choose to provide, including: Google ID or Discord ID (if you sign in using these services), country and location, gender, device type, whether you have made in-app purchases on mobile devices, how you heard about us, reason for joining, and any reviews or feedback you submit. This information helps us match you with suitable surveys, improve our services, and tailor your experience. Providing this information is optional, and you can choose not to share it.

Activity & Analytics Data

We may collect information about how you interact with our website for analytical purposes and to maintain functionality, enhance user experience, and ensure accurate reward tracking. This includes data such as page visits, account creation date, survey completion timestamps, login status, unique visits, last active time, survey completion status, email verification status, Discord server membership and reward claim status, and short-term earnings windows (such as 48-hour earnings) for fraud detection and analytics. We may use a randomly generated visitor identifier for analytics purposes, which is only used with your consent. We may also collect limited technical information to keep the platform secure and functional, such as session cookies (stored for up to 180 days), your cookie consent preferences for essential and analytics cookies, and request timestamps which may be used for rate limiting, security and analytical purposes.

IP Address

We may collect your IP Address for security purposes (such as rate limiting and fraud prevention), to help identify your approximate geographic location for survey matching and cashout compliance, and to assist with analytics. Your IP Address may be shared with our third-party offerwall providers to facilitate offer tracking and fraud prevention. We do not persistently store IP addresses in our database; they are used only during your active session for rate limiting and security checks.

Sensitive Personal Data

We do not intentionally collect sensitive personal data (also known as "special category data" under UK GDPR), such as information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sex life, sexual orientation, genetic data, or biometric data. If you voluntarily provide such information through survey responses submitted to our third-party offerwall partners, that data is collected and processed by those third parties under their own privacy policies, not by us.

We may also collect information related to your earnings and cashouts on the platform. This includes your account balance, total and recent earnings, cashout history, completed offers count, users referred, cashout timestamps, cashouts, cashout processing status, earnings, earnings timestamps, claimed rewards on the website and cashout details required to process your chosen cashout method.

Affiliate & Referral Data

If you participate in our Affiliate Program or use a referral code, we may collect the following data:

Section 3: How We Use the Data

We may use the information we collect to operate, maintain, and improve our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Specifically, we may use your data for the following purposes:

Account Management

We may use your email address as your primary account identifier to enable secure login, account verification, and password recovery. We may create and manage user accounts, maintain secure sessions, and track your account status including email verification and Discord server membership.

Service Delivery

We may track survey and offer completions and associated earnings, and process cashout requests. We may use your demographic information to match you with relevant surveys and offers from our partners.

Analytics & Platform Improvement

We may analyse usage patterns to improve the platform's performance and user experience, track visitor statistics and engagement, monitor registration and completion trends, and identify or resolve technical issues. We may use the data we collect for analytical purposes to help us understand how our platform is used and improve performance.

Security & Fraud Prevention

We may use data to detect and prevent fraud, abuse, and unauthorised access, to maintain the integrity of our systems and reward processes, and to apply appropriate technical and organisational measures designed to protect user data and ensure the security of our platform. This includes rate limiting based on request timestamps and IP addresses.

Compliance & Record-Keeping

We may collect geographic location data to process cashout requests in compliance with payment regulations, anti-fraud measures, and gift card availability by region. We may maintain detailed records of all earnings and cashouts for account reconciliation, tax compliance, and audit purposes.

Communications & Preferences

We may use your cookie consent preferences (essential and analytics) to respect your privacy choices.

Affiliate & Referral Programme

We operate an Affiliate Program that allows users to refer others to SurveyRoyal and earn commissions. In connection with this programme, we may collect and process the following data:

This data is processed on the basis of contractual necessity (to operate the Affiliate Program) and legitimate interests (to prevent fraud and abuse). Full details of the Affiliate Program terms are available in our Affiliate Policy.

Section 4: Legal Basis for Processing Data

We may process your personal data based on the following legal grounds:

Section 5: Sharing & Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances:

Section 6: Cookies & Tracking Technologies

We may use cookies for essential functions and, with your consent, for analytics:

Essential Cookies (Always Active)

Analytics Cookies (With Consent)

Third-Party Cookies

When you interact with surveys, offers, or offerwalls provided by our partners, these third parties may set their own cookies on your device. We do not control these cookies, and they are subject to each third party's own privacy and cookie policies. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

You can manage your cookies set by us through through the cookie settings on our website that is located in the footer.

Real-Time Technologies

We may use websocket connections to deliver real-time updates to your browser, such as recent cashout notifications. These connections do not store personal data but may transmit publicly displayed information (such as anonymised usernames and cashout amounts) to provide a live feed of platform activity.

Section 7: Data Security

We are committed to maintaining the confidentiality, integrity, and security of your personal information. Appropriate administrative, technical, and organizational safeguards are in place to help protect your data against unauthorized access, loss, misuse, or alteration.

While we take reasonable measures to secure your information, no system of electronic storage or transmission can be guaranteed to be completely secure. In the event of a data security incident, we will take all required steps to notify affected individuals in accordance with applicable laws and regulations.

Section 8: Data Retention

We may retain your data for different periods based on the type and purpose:

Section 9: Children's Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18 years old.

Section 10: International Data Transfers

We are based in the United Kingdom, and our servers are located in the United States. Your personal data may therefore be transferred and stored outside the UK.

Transfer Mechanism

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law, including approved contractual mechanisms such as the UK International Data Transfer Agreement (IDTA) or other safeguards recognised under UK GDPR.

Section 11: User Rights & Choices

Under UK data protection law, you have several rights regarding your personal data. These include the right of access, allowing you to request a copy of your personal data; the right to rectification, enabling you to request correction of inaccurate or incomplete information; and the right to erasure, allowing you to request deletion of your personal data (the "right to be forgotten"). You also have the right to restrict processing, meaning you can ask us to limit how your data is used; the right to object, allowing you to object to processing based on legitimate interests or for direct marketing; and the right to data portability, which enables you to receive your data in a machine-readable format or request its transfer to another controller. You have the right to lodge a complaint with the UK Information Commissioner's Office if you have concerns about how your data is handled, and if we rely on your consent for processing (for example, for marketing), you have the right to withdraw that consent at any time.

How to Exercise Your Rights (Data Subject Access Request)

To exercise any of your data protection rights, please submit a request by emailing us at SurveyRoyalAssistance@gmail.com with the subject line "Data Subject Access Request" or "DSAR". Please include the following in your request:

We may ask you to verify your identity before processing your request to protect your personal data from unauthorised access. We will respond to your request within one calendar month of receiving it, as required by UK data protection law. In exceptional circumstances where your request is complex or we receive a high volume of requests, we may extend this period by up to two additional months, and we will notify you if this applies.

There is no fee for exercising your rights in most cases. However, if your request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or refuse to act on the request.

Section 12: Payout & Third-Party Services

When you request a cashout, we may work with trusted third-party payment processors to complete your payment securely and efficiently. We may share only the information necessary to process your payout with our payment partners (for example, your payout email or account identifier), and each payment provider's own privacy policy governs how they handle your information. We may retain cashout data for record-keeping and compliance purposes. Gift card codes are delivered through your account dashboard, and we may maintain redemption records to assist with customer support and dispute resolution. Your country must be selected before cashout for compliance, regulatory purposes and giftcard availability, cashout history is retained for fraud prevention and dispute management.

Section 13: Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Privacy Policy (1A)

Effective until January 31st, 2026 (GMT) for accounts created before January 16th, 2026 (GMT).

Section 1: Introduction & Overview

Welcome to SurveyRoyal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you visit our website or use our survey and rewards platform.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Section 2: Information We Collect

We collect different types of information to provide and improve our services:

Account Information

Profile Information

We may collect additional information that you choose to provide in your profile, such as Google ID, Discord ID, country, gender, monthly earning goal, excitement scale and reason for joining. This information helps us match you with suitable surveys, improve our services, and tailor your experience. Providing this information is optional, and you can choose not to share it.

Activity & Analytics Data

We collect information about how you interact with our website for analytical purposes and to maintain functionality, enhance user experience, and ensure accurate reward tracking. This includes data such as page visits, account creation date, survey completion timestamps, login status, unique visits, last active time, survey completion status, and participation in daily streak or reward programs. We may collect your IP Address. We may use a randomly generated visitor identifier for analytics purposes, which is only used with your consent. We also collect limited technical information to keep the platform secure and functional, such as session cookies (stored for up to 12 months), your cookie consent preferences for essential, analytics, and marketing cookies, and request timestamps which may be used for rate limiting, security and analytical purposes.

We also collect information related to your earnings and cashouts on the platform. This includes your account balance, total and recent earnings, cashout history, completed offers count, users referred, cashout timestamps, cashouts, cashout processing status, earnings, earnings timestamps, claimed rewards on the website and cashout details required to process your chosen cashout method.

Section 3: How We Use the Data

We use the information we collect to operate, maintain, and improve our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This includes creating and managing user accounts, We use your email address as your primary account identifier to enable secure login, account verification, and password recovery. We also maintain secure sessions, tracking survey completions and associated earnings, processing cash-out requests, and managing daily rewards and bonus programmes. We also analyse usage patterns to improve the platform's performance and user experience, track visitor statistics and engagement, monitor registration and completion trends, and identify or resolve technical issues. Additionally, we use data to detect and prevent fraud, abuse, and unauthorised access, to maintain the integrity of our systems and reward processes, and to apply appropriate technical and organisational measures designed to protect user data and ensure the security of our platform.

We also collect and use information related to your cookie consent preferences (essential, analytics, marketing) to respect your privacy choices, track referral counts to manage our referral programme and reward users accordingly, and collect geographic location data to process cash-out requests in compliance with payment regulations, anti-fraud measures, and cashout option availability. Optional demographic survey information such as gender, goals, and preferences may be used to personalise your experience and improve our service offerings. In addition, we maintain detailed records of all earnings and cashouts for account reconciliation and audit purposes. we may use the data we collect for analytical purposes to help us understand how our platform is used and improve performance.

Section 4: Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

Section 5: Sharing & Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances: with payment processors to process your cashout requests; for public display, where your username and cashout amount may appear in the recent cashouts feed (no email or personal details are shown); to meet legal requirements, if disclosure is required by law, court order, or government request; during business transfers, in the event of a merger, acquisition, or sale of assets; and with survey providers, partners, or in connection with business deals, where we may share information such as your user ID, IP Address, username, and email address to facilitate offer tracking, attribution, and personalisation of surveys.

Section 6: Cookies & Tracking Technologies

We use cookies for essential functions and, with your consent, for analytics and marketing:

Essential Cookies (Always Active)

Analytics Cookies (With Consent)

Marketing Storage (With Consent)

Third-Party Cookies

When you interact with surveys, offers, or offerwalls provided by our partners, these third parties may set their own cookies on your device. We do not control these cookies, and they are subject to each third party's own privacy and cookie policies. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

You can manage your cookies set by us through through the cookie settings on our website that is located in the footer.

Section 7: Data Security

We are committed to maintaining the confidentiality, integrity, and security of your personal information. Appropriate administrative, technical, and organizational safeguards are in place to help protect your data against unauthorized access, loss, misuse, or alteration.

While we take reasonable measures to secure your information, no system of electronic storage or transmission can be guaranteed to be completely secure. In the event of a data security incident, we will take all required steps to notify affected individuals in accordance with applicable laws and regulations.

Section 8: Data Retention

We retain your data for different periods based on the type and purpose:

Section 9: Children's Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18 years old.

Section 10: International Data Transfers

We are based in the United Kingdom, and our servers are located in the United States. Your personal data may therefore be transferred and stored outside the UK. We take reasonable steps to protect your personal data and ensure it is handled securely and in accordance with UK data protection law.

Section 11: User Rights & Choices

Under UK data protection law, you have several rights regarding your personal data. These include the right of access, allowing you to request a copy of your personal data; the right to rectification, enabling you to request correction of inaccurate or incomplete information; and the right to erasure, allowing you to request deletion of your personal data (the "right to be forgotten"). You also have the right to restrict processing, meaning you can ask us to limit how your data is used; the right to object, allowing you to object to processing based on legitimate interests or for direct marketing; and the right to data portability, which enables you to receive your data in a machine-readable format or request its transfer to another controller. You have the right to lodge a complaint with the UK Information Commissioner's Office if you have concerns about how your data is handled, and if we rely on your consent for processing (for example, for marketing), you have the right to withdraw that consent at any time.

Section 12: Payout & Third-Party Services

When you request a cashout, we work with trusted third-party payment processors to complete your payment securely and efficiently. We share only the information necessary to process your payout with our payment partners (for example, your payout email or account identifier), and each payment provider's own privacy policy governs how they handle your information. We retain cashout data for record-keeping and compliance purposes. Gift card codes are delivered through your account dashboard, and we maintain redemption records to assist with customer support and dispute resolution. Your country must be selected before cashout for compliance, regulatory purposes and giftcard availability, cashout history is retained for fraud prevention and dispute management.

Section 13: Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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