SurveyRoyal SurveyRoyal

payments Earn account_balance_wallet Cashout
Sign In Sign Up

Privacy Policy

Section 1: Introduction & Overview

Welcome to SurveyRoyal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you visit our website or use our survey and rewards platform.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Section 2: Information We Collect

We collect different types of information to provide and improve our services:

Account Information

Profile Information

We may collect additional information that you choose to provide in your profile, such as google id, country, gender, monthly earning goal, excitement scale and reason for joining. This information helps us match you with suitable surveys, improve our services, and tailor your experience. Providing this information is optional, and you can choose not to share it.

Activity & Analytics Data

We collect information about how you interact with our website for analytical purposes and to maintain functionality, enhance user experience, and ensure accurate reward tracking. This includes data such as page visits, account creation date, survey completion timestamps, login status, unique visits, last active time, survey completion status, and participation in daily streak or reward programs. We may use a randomly generated visitor identifier for analytics purposes, which is only used with your consent. We also collect limited technical information to keep the platform secure and functional, such as session cookies (stored for up to 12 months), your cookie consent preferences for essential, analytics, and marketing cookies, and request timestamps which may be used for rate limiting, security and analytical purposes.

We also collect information related to your earnings and cashouts on the platform. This includes your account balance, total and recent earnings, cashout history, completed offers count, users referred, cashout timestamps, cashouts, cashout processing status, earnings, earnings timestamps, claimed rewards on the website and cashout details required to process your chosen cashout method.

Section 3: How We Use the Data

We use the information we collect to operate, maintain, and improve our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This includes creating and managing user accounts, We use your email address as your primary account identifier to enable secure login, account verification, and password recovery. We also maintain secure sessions, tracking survey completions and associated earnings, processing cash-out requests, and managing daily rewards and bonus programmes. We also analyse usage patterns to improve the platform's performance and user experience, track visitor statistics and engagement, monitor registration and completion trends, and identify or resolve technical issues. Additionally, we use data to detect and prevent fraud, abuse, and unauthorised access, to maintain the integrity of our systems and reward processes, and to apply appropriate technical and organisational measures designed to protect user data and ensure the security of our platform.

We also collect and use information related to your cookie consent preferences (essential, analytics, marketing) to respect your privacy choices, track referral counts to manage our referral programme and reward users accordingly, and collect geographic location data to process cash-out requests in compliance with payment regulations, anti-fraud measures, and cashout option availability. Optional demographic survey information such as gender, goals, and preferences may be used to personalise your experience and improve our service offerings. In addition, we maintain detailed records of all earnings and cashouts for account reconciliation and audit purposes. we may use the data we collect for analytical purposes to help us understand how our platform is used and improve performance.

Section 4: Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

Section 5: Sharing & Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances: with payment processors to process your cashout requests; for public display, where your username and cashout amount may appear in the recent cashouts feed (no email or personal details are shown); to meet legal requirements, if disclosure is required by law, court order, or government request; during business transfers, in the event of a merger, acquisition, or sale of assets; and with survey providers, partners, or in connection with business deals.

Section 6: Cookies & Tracking Technologies

We use cookies for essential functions and, with your consent, for analytics and marketing:

Essential Cookies (Always Active)

Analytics Cookies (With Consent)

Marketing Storage (With Consent)

You can manage your cookie preferences at any time through the cookie settings on our website.

Section 7: Data Security

We are committed to maintaining the confidentiality, integrity, and security of your personal information. Appropriate administrative, technical, and organizational safeguards are in place to help protect your data against unauthorized access, loss, misuse, or alteration.

While we take reasonable measures to secure your information, no system of electronic storage or transmission can be guaranteed to be completely secure. In the event of a data security incident, we will take all required steps to notify affected individuals in accordance with applicable laws and regulations.

Section 8: Data Retention

We retain your data for different periods based on the type and purpose:

Section 9: Children's Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18 years old.

Section 10: International Data Transfers

We are based in the United Kingdom, and our servers are located in the United States. Your personal data may therefore be transferred and stored outside the UK. We take reasonable steps to protect your personal data and ensure it is handled securely and in accordance with UK data protection law.

Section 11: User Rights & Choices

Under UK data protection law, you have several rights regarding your personal data. These include the right of access, allowing you to request a copy of your personal data; the right to rectification, enabling you to request correction of inaccurate or incomplete information; and the right to erasure, allowing you to request deletion of your personal data (the "right to be forgotten"). You also have the right to restrict processing, meaning you can ask us to limit how your data is used; the right to object, allowing you to object to processing based on legitimate interests or for direct marketing; and the right to data portability, which enables you to receive your data in a machine-readable format or request its transfer to another controller. You have the right to lodge a complaint with the UK Information Commissioner's Office if you have concerns about how your data is handled, and if we rely on your consent for processing (for example, for marketing), you have the right to withdraw that consent at any time.

Section 12: Payout & Third-Party Services

When you request a cashout, we work with trusted third-party payment processors to complete your payment securely and efficiently. We share only the information necessary to process your payout with our payment partners (for example, your payout email or account identifier), and each payment provider's own privacy policy governs how they handle your information. We retain cashout data for record-keeping and compliance purposes. Gift card codes are delivered through your account dashboard, and we maintain redemption records to assist with customer support and dispute resolution. Your country must be selected before cashout for compliance, regulatory purposes and giftcard availability, cashout history is retained for fraud prevention and dispute management.

Section 13: Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Last Updated: November 30, 2025

payments Earn account_balance_wallet Cashout

Sign in with Google Discord Sign in with Discord
or
At least 10 characters