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Important Notice: Terms of Service Update

We have updated our Terms of Service. This notice confirms you are being directly notified of these changes, which are also disclosed in the terms documents below.

When Does This Apply?

What's Changed?

No other material changes have been made. There are no changes to automated decision making and no changes to your rights.

Lawful Basis

These changes do not alter the lawful basis for processing your data. We may continue to process your data based on: contractual necessity, your consent (for analytics cookies), legitimate interests (for security and fraud prevention), and legal obligations.

Your Options

You have until February 4th, 2026 at 9:00 PM (GMT) to make a decision.

How to Close Your Account

To close your account, email us at SurveyRoyalAssistance@gmail.com with the subject line "Account Closure Request" on or before February 4th, 2026 at 9:00 PM (GMT).

Notification: All users with accounts created before February 4th, 2026 (GMT) will be notified of this change via email.

Terms of Service 2A

Accounts created on or after February 4th, 2026 (GMT): This Terms of Service applies to you immediately. Accounts created before February 4th, 2026 (GMT): This Terms of Service will take effect for your account on February 4th, 2026 at 10:00 PM (GMT).

General

EMPOWER LIFE LTD owns and operates this Website. Reference to "this website" or "the website" refers to https://surveyroyal.com. This document governs your relationship with https://surveyroyal.com ("Website"). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions, and notices (the "Terms of Service").

For any questions or concerns regarding these Terms of Service, please contact us at: SurveyRoyalAssistance@gmail.com

By accessing the website, you agree to all of the Terms of Service, as may be updated by us from time to time. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by https://surveyroyal.com. https://surveyroyal.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Terms of Usage

Receiving money from the completion of "offers" is determined by the company providing said offer. For offers that are not completed to the standards set by the advertising company, money may not be credited. In addition, there may be a delay from the time the offer is completed to when money are credited.

The availability of virtual game goods (for redemption with money) may vary according to availability and is subject to any delays resulting from website errors, bugs, or unforeseen circumstances for which we are not responsible.

https://surveyroyal.com retains the right to refuse any request made by you. This will usually be https://surveyroyal.com or may, in some cases, be a third party. Where a contract is made with a third party, https://surveyroyal.com is not acting as either agent or principal, and the contract is made between yourself and that third party and will be subject to the terms of usage which they supply you.

You may not engage in fraudulent activities, use automated bots, or create multiple accounts to artificially increase rewards. Any violation may result in immediate termination of your account and forfeiture of rewards.

Users are solely responsible for reporting and paying any taxes, duties, or obligations associated with earnings from this Website. We do not provide tax advice and accept no liability for any user obligations under local laws.

Answers submitted via offerwall providers are transmitted directly to the offer or survey provider. We may not access, view, or store these responses.

You must be at least 18 years of age to use this Website.

Account Registration

To create an account, you must provide a valid email address and create a password, or sign in using a supported third-party authentication provider (such as Google or Discord). You agree to provide accurate and complete information during registration and to keep this information up to date.

By creating an account, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

We may require additional verification at any time, including but not limited to identity verification, to confirm your eligibility to use the Services, prevent fraud, or comply with legal requirements. Failure to complete requested verification may result in account suspension or termination.

Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at SurveyRoyalAssistance@gmail.com if you become aware of any unauthorised access to or use of your account. You are responsible for all activity that occurs under your account, whether or not authorised by you, except where such activity results from our failure to maintain reasonable security measures.

Refunds & Reward Forfeitures

Our Services are provided free of charge; users earn rewards by completing surveys and offers. Rewards that are forfeited due to violations of these Terms of Service, suspected fraudulent activity, or account termination are non-refundable and non-transferable. We do not offer refunds for forfeited rewards under any circumstances. If you believe your rewards were forfeited in error, you may contact us at SurveyRoyalAssistance@gmail.com to request a review, but we are under no obligation to reinstate forfeited rewards.

Once a cashout has been processed (for example, a gift card code has been issued, or a payment has been sent to your PayPal, cryptocurrency wallet, or bank account), it cannot be reversed, exchanged, or substituted for a different cashout method or amount. All cashout selections are final once confirmed. Please ensure you have selected the correct cashout option before confirming your request.

Account Termination & Suspension

We reserve the right to suspend or terminate your account at any time, without notice, for violations of these Terms of Service, suspected fraudulent activity, or any behaviour that we deem harmful to the Website or other users. Termination may result in forfeiture of any accrued money or rewards.

We reserve the right to withhold, deduct, or refuse to process rewards or cash-outs if we suspect fraudulent, unusual, or prohibited activity.

Privacy Policy

Please see our full privacy policy located at https://surveyroyal.com/privacy. By using and accessing the website, you understand and give consent that information will be collected about you at the time of account registration, and sometimes when you access the website, in order for us to provide the Website's services to you.

Information that you provide while completing surveys or offers may also be collected by the "offer providers" for their own purposes with no relationship to https://surveyroyal.com. By using this Website, you consent to the information collection described above.

Cookies

We may use cookies for essential functions and, with your consent, for analytics purposes. For full details about the cookies we use, their purposes, and how to manage your preferences, please see our Privacy Policy at https://surveyroyal.com/privacy.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb, or any other material which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

Breaching this provision would constitute a criminal offense, and https://surveyroyal.com may report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software, and Content

The intellectual property rights in all software and content made available to you on or through this Website, with the exception of user-uploaded content, remain the property of https://surveyroyal.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by https://surveyroyal.com and its licensors.

You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprises.

Disclaimer of Liability – Use at Your Own Risk

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary, to the fullest extent permitted by law, https://surveyroyal.com and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms which might otherwise be implied by statute, common law, or the law of equity. We shall not be liable for any damages whatsoever, such as direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance, or failures of this Website, third-party services, technical errors, website bugs, or other unforeseen issues.

This does not affect https://surveyroyal.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Use of this Website and any associated services is at your own risk.

Limitation on Third-Party Responsibility

https://surveyroyal.com is not responsible for the content, services, or actions of third parties, including advertisers, offer providers, or Linked Sites. Any engagement with such third parties is solely between you and the third party.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government action, technical failures, or acts of third parties.

Disclaimer as to Ownership of Trademarks, Images of Personalities, and Third-Party Copyright

Except where expressly stated to the contrary, all persons (including their names and images), third-party trademarks and content, services, and/or locations featured on this Website are in no way associated, linked, or affiliated with https://surveyroyal.com, and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify products and/or services and is in no way an assertion that such products or services are endorsed by or connected to https://surveyroyal.com.

Indemnity

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless https://surveyroyal.com, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, and/or costs (such as legal fees) arising from your use of this Website or your breach of the Terms of Service. This indemnity does not apply to the extent that such claims arise from our negligence, fraud, or breach of these Terms.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms of Service will not be affected, all other clauses remaining in full force and effect. Where possible, any clause/sub-clause that can be severed to render the remaining part valid shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning as permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please contact us at SurveyRoyalAssistance@gmail.com. A response is not guaranteed.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and https://surveyroyal.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the owner of https://surveyroyal.com.

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Service.

Terms of Service 1A

For accounts created before February 4, 2026 (GMT), this terms of service applies until February 4, 2026 at 10:00 PM (GMT), after that date, the 2A terms of service applies. If you created your account on or after February 4, 2026 (GMT), the 2A terms of service applies to you immediately.

General

EMPOWER LIFE LTD owns and operates this Website. Reference to "this website" or "the website" refers to https://surveyroyal.com. This document governs your relationship with https://surveyroyal.com ("Website"). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions, and notices (the "Terms of Service").

For any questions or concerns regarding these Terms of Service, please contact us at: SurveyRoyalAssistance@gmail.com

By accessing the website, you agree to all of the Terms of Service, as may be updated by us from time to time. You are responsible for checking this page regularly to take notice of any changes. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by https://surveyroyal.com. https://surveyroyal.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Terms of Usage

Receiving money from the completion of "offers" is determined by the company providing said offer. For offers that are not completed to the standards set by the advertising company, money may not be credited. In addition, there may be a delay from the time the offer is completed to when money are credited.

The availability of virtual game goods (for redemption with money) may vary according to availability and is subject to any delays resulting from website errors, bugs, or unforeseen circumstances for which we are not responsible.

https://surveyroyal.com retains the right to refuse any request made by you. This will usually be https://surveyroyal.com or may, in some cases, be a third party. Where a contract is made with a third party, https://surveyroyal.com is not acting as either agent or principal, and the contract is made between yourself and that third party and will be subject to the terms of usage which they supply you.

You may not engage in fraudulent activities, use automated bots, or create multiple accounts to artificially increase rewards. Any violation may result in immediate termination of your account and forfeiture of rewards.

Users are solely responsible for reporting and paying any taxes, duties, or obligations associated with earnings from this Website. We do not provide tax advice and accept no liability for any user obligations under local laws.

Answers submitted via offerwall providers are transmitted directly to the offer or survey provider. We may not access, view, or store these responses.

You must be at least 18 years of age to use this Website.

Account Registration

To create an account, you must provide a valid email address and create a password, or sign in using a supported third-party authentication provider (such as Google or Discord). You agree to provide accurate and complete information during registration and to keep this information up to date.

By creating an account, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you participate in our Affiliate Program, you also agree to our Affiliate Policy.

We may require additional verification at any time, including but not limited to identity verification, to confirm your eligibility to use the Services, prevent fraud, or comply with legal requirements. Failure to complete requested verification may result in account suspension or termination.

Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at SurveyRoyalAssistance@gmail.com if you become aware of any unauthorised access to or use of your account. You are responsible for all activity that occurs under your account, whether or not authorised by you, except where such activity results from our failure to maintain reasonable security measures.

Refunds & Reward Forfeitures

Our Services are provided free of charge; users earn rewards by completing surveys and offers. Rewards that are forfeited due to violations of these Terms of Service, suspected fraudulent activity, or account termination are non-refundable and non-transferable. We do not offer refunds for forfeited rewards under any circumstances. If you believe your rewards were forfeited in error, you may contact us at SurveyRoyalAssistance@gmail.com to request a review, but we are under no obligation to reinstate forfeited rewards.

Once a cashout has been processed (for example, a gift card code has been issued, or a payment has been sent to your PayPal, cryptocurrency wallet, or bank account), it cannot be reversed, exchanged, or substituted for a different cashout method or amount. All cashout selections are final once confirmed. Please ensure you have selected the correct cashout option before confirming your request.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Intellectual Property Rights

All content, features, and functionality of this Website are owned by https://surveyroyal.com and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Website.

Privacy Policy

Please see our full privacy policy located at https://surveyroyal.com/privacy. By using and accessing the website, you understand and give consent that information will be collected about you at the time of account registration, and sometimes when you access the website, in order for us to provide the Website's services to you.

Information that you provide while completing surveys or offers may also be collected by the "offer providers" for their own purposes with no relationship to https://surveyroyal.com. By using this Website, you consent to the information collection described above.

Cookies

We may use cookies for essential functions and, with your consent, for analytics purposes. For full details about the cookies we use, their purposes, and how to manage your preferences, please see our Privacy Policy at https://surveyroyal.com/privacy.

Prohibitions

Except as expressly permitted by these Terms of Service or applicable law, you may not:

Linking

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

Affiliate Program

We offer an Affiliate Program that allows users to earn commissions by referring new users to SurveyRoyal. Participation in the Affiliate Program is subject to our separate Affiliate Policy, which forms part of these Terms of Service.

Key terms include:

Prohibited activities under the Affiliate Program include spam, misleading claims about earnings, creating fake accounts, and any promotional methods that violate UK advertising standards (CAP Code) or data protection laws (UK GDPR). Full details of prohibited activities, disclosure requirements, and termination provisions are set out in our Affiliate Policy.

We reserve the right to modify, suspend, or terminate the Affiliate Program at any time. Commission rates and qualifying offerwall partners may be changed with 30 days' notice.

Disclaimer as to Ownership of Trademarks, Images of Personalities, and Third-Party Copyright

Except where expressly stated to the contrary, all persons (including their names and images), third-party trademarks and content, services, and/or locations featured on this Website are in no way associated, linked, or affiliated with https://surveyroyal.com, and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify products and/or services and is in no way an assertion that such products or services are endorsed by or connected to https://surveyroyal.com.

Indemnity

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless https://surveyroyal.com, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, and/or costs (such as legal fees) arising from your use of this Website or your breach of the Terms of Service. This indemnity does not apply to the extent that such claims arise from our negligence, fraud, or breach of these Terms.

Variation

https://surveyroyal.com shall have the right, in its absolute discretion, at any time and without notice, to amend, remove, or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms of Service will not be affected, all other clauses remaining in full force and effect. Where possible, any clause/sub-clause that can be severed to render the remaining part valid shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning as permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please contact us at SurveyRoyalAssistance@gmail.com. A response is not guaranteed.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and https://surveyroyal.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the owner of https://surveyroyal.com.

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Service.

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